Thank you for purchasing from DigimindPro Digital Store. We sell digital products such as WordPress themes, plugins, and software. Because these products are delivered instantly and cannot be returned like physical goods, our refund policy is limited.

Please read this policy carefully before making a purchase.

1. Digital Product Delivery

All products sold on digital.digimindpro.com are digital downloads.

After successful payment, you will receive access to download the product immediately through your account or email.

Since the product is delivered digitally, no physical return is possible.

2. Refund Eligibility

We may approve a refund in the following situations:

  • The product is completely unusable or broken
  • A major technical issue occurs and our support team cannot fix it
  • The product does not match the description provided on the website
  • Duplicate payment was made accidentally

Refund requests must be submitted within 7 days of purchase.

3. Non-Refundable Situations

Refunds will not be issued for the following reasons:

  • You changed your mind after purchasing
  • You purchased the product by mistake
  • Lack of knowledge about how to use WordPress, themes, plugins, or software
  • Compatibility issues with third-party plugins, themes, or hosting
  • Failure to read the product description before purchasing
  • Downloaded products that were already successfully delivered

4. Technical Support Before Refund

Before approving a refund, we may first attempt to resolve the issue through technical support.

Our team will try to:

  • Fix installation problems
  • Help configure the product
  • Provide guidance for proper usage

If the problem cannot be solved, we may approve a refund.

5. Refund Processing

If your refund request is approved:

  • The refund will be processed using the original payment method
  • Processing time may take 5–10 business days depending on the payment provider

6. Policy Updates

We reserve the right to update or modify this Refund and Return Policy at any time. Changes will be posted on this page with an updated date.

7. Contact Us

If you have questions regarding refunds, please contact us:

Website: digital.digimindpro.com
Email: support@digimindpro.com

Our support team will review your request and respond as soon as possible.